FAQ
Frequently Asked Questions
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What payment methods do you accept?We accept various payment methods for your convenience. You can pay with cash, credit or debit cards, and online payment platforms like PayPal and Zelle. Please note that full payment is required before we begin any work on your project. If you have any questions or concerns about payments, feel free to contact us, and we'll be happy to assist you.
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Are your quotes affordable?Yes, we pride ourselves on offering affordable quotes for all of our services. We believe in providing high-quality work at a fair price, and we strive to ensure that our customers are satisfied with the value they receive. Contact us today to learn more about our affordable quotes and how we can help your business or home feel and look clean.
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Are the Quintana Sisters Cleaning a bilingual business?Yes, we are a bilingual business. We offer services in both English and Spanish to better serve our diverse community. Our team members are fluent in both languages and can assist you in either language. We are committed to providing excellent customer service and meeting the needs of all our clients, regardless of their language preference.
Billing & Pricing
Packages for Every Budget
Accepted Payment Methods
Service payments are accepted with cash, credit or debit cards, and online payment platforms like PayPal and Zelle. Please note that full payment is required before we begin any work on your project.
Cancellation Policy
Cancelling a cleaning service is sometimes necessary, and for that reason we have created a fair and simple cancellation policy. We understand that things can come up, and our policy is designed with that in mind.
To cancel a cleaning service with us, simply contact us by online, email, or phone at least 48 hours before the scheduled cleaning.
If you have prepaid for a service and need to cancel, we will refund you the full amount minus a $25 cancellation fee. If you do not cancel prior to the service being performed, you will be charged for the full amount of the service.
Satisfaction Guarantee
At Quintana Sisters Cleaning, we are committed to providing our clients with a top-notch cleaning experience. That's why we offer a satisfaction guarantee on all of our services. We work hard to meet and exceed your expectations, and if for any reason you are not completely satisfied, we will make it right. We are dedicated to your satisfaction and will do everything we can to ensure that you are happy with our work.